Services & Support
In addition to developing and supporting IDGuard, Scard provides a range of professional services designed to allow IDGuard to be rapidly deployed and configured to meet customer needs.
IDGuard is often implemented as part of a wider identity management solution, and the Scard team’s experience of best practice solutions can help to make your project a success. We assist with any step in the identity and credential management development cycle. We even handle smart card personalization for demo, presentation or pilot roll-outs. Scard Solutions is deeply familiar with a multiuse of card edges and develops custom on-card application if functions are required that are not available through standard card's functionality. From design to deployment and beyond, it can help you build an effective identity and credential management solution.
The Scard's professional services team are capable to assist you with:
- Requirements definition and project planning
- Solution design
- Software configuration and customization
- System installation and commissioning
- Specialty integration projects to satisfy custom deployment or enrollment workflow requirements, such as integration with HR and physical access systems
- Development of connectors to PKI-based Physical Access Control Systems (PACS)
- Training for system administrators and end users
Support and Maintenance
Scard provides post-deployment support and maintenance to customers to enable them to keep their IDGuard systems running efficiently. Support can be contacted by emailing support(AT)scardsolutions.com.
ID Card Design, Printing and Management Service
Scard Solutions offers ID card design, printing and management services, allowing your organization to outsource the workload of ID badge printing. Our industry leading, state-of-the art high-definition printers allow your staff to focus on the customer while we do all the work. We offer a variety of security options including barcodes, magnetic stripes or holograms and our personalization Bureau Services to encode your ID badges and cards. Whether you are looking to integrate identification with access control security systems or simply identifying your staff, Scard Solutions will produce a high-quality ID badge that will enhance your organization’s image and security.
We are ready to guide you to an excellent solution for your needs.